FAQ

1. How long does delivery take?
Orders are processed within 2–3 business days. Delivery usually takes 5–10 business days, depending on your location.

2. Do you offer returns or exchanges?
Yes, we accept returns within 7 days of delivery. Items must be unworn, unused, and in original packaging. Exchanges are also available for size or color (subject to stock).

3. How can I choose the right size?
Each product comes with a size guide to help you find the perfect fit. If you need extra help, feel free to contact us.

4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email so you can follow your delivery.

5. Do you ship internationally?
Yes, we offer international shipping. Charges and delivery times vary by destination and will be shown at checkout.

6. How can I contact customer service?
You can reach us anytime at:
📧 shopeleganz@hotmail.com