Terms & Conditions

Welcome to Eleganz. By shopping with us, you agree to the following terms. We keep it simple so you know exactly what to expect.

1. Using Our Website

When you visit or shop at Eleganz, you agree to follow our store rules and policies.

2. Products & Orders

• All items are subject to availability.

• We do our best to show accurate colors, but they may look slightly different on your screen.

• We may cancel an order if there’s a stock issue, error, or suspected fraud.

3. Prices & Payments

• All prices are shown in [AED].

• Payments are processed securely through trusted gateways.

• Any extra bank or transaction charges are the customer’s responsibility.

4. Shipping & Delivery

• We ship orders as quickly as possible. Delivery times may vary depending on your location and courier.

• We are not responsible for delays caused by shipping companies, customs, or unexpected events.

5. Returns & Refunds

Our Refund & Return Policy applies to all orders. Please read it carefully before placing your order.

6. Our Content

All photos, designs, text, and logos on this website belong to Eleganz. Please don’t copy or use them without our permission.

7. Our Responsibility

• We are not responsible for any indirect or accidental damages from using our website or products.

• If there’s ever an issue, our responsibility is limited to the value of your purchase.

8. Updates to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted here.

9. Contact Us

For questions about these Terms, contact us at:
📧 shopeleganz@hotmail.com